Big4 Consulting Firm

Workplace experience design
Big4 Consulting Firm
Client
Workplace Experience Design
Services

Highlighting employees’ needs for a new services offer

Challenges

  • Understand visitors and employees expectations  and behaviours towards :
  • Site access / Welcoming experience / Daily services access( service request, room booking management,…)
  • Enhance site attractivity and brand image.

at glance

1
buildings (paris)
33,000
square feet
4,500
users

Our approach

User centric methodology including:

  • On-site observation
  • Interviews + personas building
  • Coworking session with client
  • Service design

Outcome

A full set of services for new staff members, current staff and visitors while answering company challenges in term of Financial, Business, Human resources and CSR approach.