Highlighting employees’ needs for a new services offer
- Understand visitors and employees expectations and behaviours towards :
- Site access / Welcoming experience / Daily services access( service request, room booking management,…)
- Enhance site attractivity and brand image.
User centric methodology including:
- On-site observation
- Interviews + personas building
- Coworking session with client
- Service design
A full set of services for new staff members, current staff and visitors while answering company challenges in term of Financial, Business, Human resources and CSR approach.